Important information and who we are
TBRP has a well-established reputation for helping some of the most vulnerable people in our communities. Individuals rely on our trust, discretion and integrity when engaging with our recovery services. We extend our commitment to maintaining this trust and confidence to all visitors of our website. We respect your privacy and are committed to protecting your personal data.
This website is not intended for children and we do not knowingly collect data relating to children.
Full name of legal entity: The Basement Recovery Project
Addressee: Attn: Data Controller
Email address: firstname.lastname@example.org
Postal address: Basement House, 10 Carlton Street, Halifax, HX1 2AL
Collection and use of personal information
Personal information means any information that may be used to identify you, such as, your name, title, phone number, hair colour, email address or postal address. In general, you can browse our website without giving us any personal information.
Our statistical analysis collects only anonymous, aggregate technical statistics i.e. we do not link a specific IP address, name or any other personal information which can directly identify you as an individual.
Your IP address is also used by our security software to protect us (and other site visitors) from malicious malware, attacks and spam.
The exception to this is if you wish to sign up to our newsletter email list. Our newsletter email list collects your name and email address to enable us to personalise and send you occasional news, stories and event information which are relevant to TBRP or our sector in general. Our newsletter is no more frequent than monthly but typically is more like quarterly. You can unsubscribe at any time from our newsletter email list, either by emailing us from the email address you used to sign up or by following the unsubscribe link in the newsletter itself.
TBRP’s email servers and services are registered and authorised for use with MailChimp using DKIM and SFP records. All our newsletters will come from the thebasementproject.org.uk domain.
Correspondence Via Email
You may use our contact form on the website to send a message to one of our offices. The information you enter through our contact form is information your freely provide and is forwarded via secure email protocols. This is the same process as if you had emailed us direct, except no email is stored on the website and nothing is in your email sent items. The information received in our email system will be treated with confidence, like all email, and will be used only to deal with your enquiry. Our email forms are sent via SMTP protocols over Transport Layer Security (TLS) to encrypt and protect email traffic.
Special Categories of Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences via the website.
We have implemented reasonable technical and organisational measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third-parties will never be able to defeat those measures or use your personal information for improper purposes.
Changes to this Policy
[Page Updated: 21 May 2018]