Outreach Worker

For details on how to apply, please refer to the Careers Page



Location:Calderdale + Kirklees
Hours:37.5 hrs per week
Salary:from £25,000
Contract:Fixed Term Contract
Main Role:• Work throughout Calderdale and Huddersfield NHS Trust locations to support and engage with people who present intoxicated in A&E and other hospital and care settings. This is likely to involve working outside of the usual 9-5 working week and you will be part of that planning.
• Create and manage pathways between the Hospital setting and Calderdale Recovery Steps (CRS) by thinking creatively about treatment options, challenges, and transitions in the context of a multi-disciplinary and multi-agency approach.
• Assess people’s treatment needs and facilitate their engagement in services that can positively influence behaviours, reduce the likelihood of re-presentation and support harm reduction and risk management.
• Communicate to the wider hospital that the service is available, promoting the work of CRS at all opportunities and providing alcohol and substance use specific knowledge, training and support to Hospital staff.
• Contribute to reducing substance-related harm to individuals and the wider community by collaborating closely with key partners and colleagues to achieve the best health and well-being outcomes for individuals.
• Encourage service users to become involved in the service and service user forums in Calderdale which will enhance their experience and increase a sense of belonging.

Principal Duties:1) Form strong professional relationships with the hospital emergency department teams and work closely with them to identify service users who may benefit from the service.
2) Ensure the service is well-known, visible and accessible to hospital staff and potential service users.
3) Complete high-quality person-centred assessments, including liaising with family members, significant others and professionals/ agencies as appropriate, and develop person-centred support plans to identify how individual service user needs will be met, and how they will achieve sustained outcomes.
4) Complete and review robust Risk Assessment and Management plans to identify risk levels and factors as well as strengths and assets that can support individuals to reduce risk.
5) Undertake signposting and referrals to all community and voluntary support services.
6) Record case notes, input information onto the database promptly and maintain other relevant Management Information Systems as required to ensure effective case management and assist in monitoring and evaluating service delivery.
7) Use person-centred practice within day-to-day interactions including specific tools and techniques which support those with complex needs, ensuring that our practice reflects that people are truly listened to and are kept at the heart of all decision-making.
8) Build a therapeutic and trusting relationship with the service user and use active strategies to facilitate change, including communicating empathy, developing relationships, identifying different types of support, and reducing conflict.
9) Use locality-based working and be flexible across the relevant police command areas for face-to-face delivery and remote delivery where appropriate, utilising resources and tools to support remote engagement. This may include evening and weekend work to meet service user needs. Assist and carry out appropriate screening processes including urine and saliva tests.
10) Work effectively with partners and stakeholders to ensure the right interventions are offered in the right way at the right time to maximise engagement and outcomes.
11) Where there is a need, you will use a whole family approach to strengthen positive and healthy relationships and provide wrap-around support to children, young people and families using evidence-based approaches, tools and techniques.
12) Work closely with appropriate agencies and identified support mechanisms, to co-develop strengths-based and needs-led exit strategies to empower service users to successfully leave the service.
13) Identify and prevent potential harm by following local and organisational safeguarding guidelines, including referral to and engagement with relevant safeguarding authorities.
14) As a team and alongside management, achieve key performance indicators for the service
15) Work as part of a team providing cross-provision/ service support where reasonable and attending regular team meetings.
16) Undertake continuing professional development including participating in supervision, performance reviews and attending training as/when required.
17) Work under all relevant legislation, policies & procedures and guidelines – both internal and external.
18) Keep abreast of policy and professional development within your area of professional expertise.
19) To promote, adhere to and live our workplace values of being honest, committed, and inventive.

For more information, download the Job Description file.

Notes:This post is subject to an Enhanced DBS check.

Amendments: This description accurately reflects the present position; it may be amended and reviewed. Any change will be made following a proper period of consultation.

For details on how to apply, please refer to the Careers Page.